Unfortunately, you were scammed.
This business was stolen from us in 2014, including all domains and company. Criminals are controlling regmyudid dot COM, isigncloud dot COM and all affiliate websites and scamming our loyal customers. If you were scammed, please request refund via bank or payment processor immediately.
As our sorry, you can buy regular UDID registration and we will freely upgrade it to professional one. To do this, please create ticket in support desk and provide screenshot of your purchase at regmydid dot com or isigncloud dot com.